Reviews for Cross Creek Apartments

Posted On: 5/18/2020

Will be staying another year

I enjoy living here , friendly staff. My only issue is the overcrowded parking and not knowing if I'll have a spot to park if it's too late at night.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for the kind words and for taking the time to leave us a review. We are happy to hear you are enjoying your experience at Cross Creek. We hope you and your family are staying safe during this time!-The Cross Creek Team

Posted On: 5/5/2020

Great location, Staff and Neighborhood.

Moved to the area a couple of months ago and everything has been amazing. The staff very attentive and great communication, friendly neighbors and very closed to Downtown so makes it even better. Definitely recommend to family and friends.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is resident and guest happiness and we are thrilled that we met that mark! Kind folks like you make our job a pleasure. Thank you again, your words are truly appreciated. Best Regards, The Cross Creek Team

Posted On: 4/27/2020

Overall Review

Cross Creek Apartments are great to reside in. However, this is only possible to say because of the amazing management team we have in the office (Natalie, Veronica and Mariah). These women have been more than absolute help from explaining parking availability to maintenance of apartment appliances and more. During the pandemic, these women have stepped up even more, providing helpful information and guidance, to making the best decisions and making this worldwide situation comfortable and less complicated. They're always willing to help when the office is open and welcome you with a warming smile and the upmost hospitality. I knew from the day I stepped foot in the office, I would love to stay here. As long as I'm a Cross Creek resident, I have no doubt in my mind that things will always be handled all across the board. These women are well deserved of the credit that is given in this statement. If you would love to hear a more elaborate description of why I feel this way about management, I will be more than happy to respond via email. Thanks for the management team that has been put together for Cross Creek.
By: Everett Jones     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Everett, On behalf of myself and the team, we are so happy that you are enjoying your experience with us at Cross Creek. Customer and resident satisfaction is our top priority. It has been a pleasure serving you and we look forward to providing you with more great service in the future! Best regards, The Cross Creek Team

Posted On: 1/10/2020

Will miss this place !

I will miss the place it nice and safe , at first at issue w Maintenance but its has improved , the staff are nice and respectful . It’s safe and peaceful .wish the place has kids play ground or play room and traffic light by northwest hwy when entering the apartment complexes .
By: Elsa Mengistu     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Everett, On behalf of myself and the team, we are so happy that you are enjoying your experience with us at Cross Creek. Customer and resident satisfaction is our top priority. It has been a pleasure serving you and we look forward to providing you with more great service in the future! Best regards, The Cross Creek Team

Posted On: 4/10/2019

Great complex for the rent rate

Pros: -fair pricing for unit sizes compared to elsewhere -great location within a walk from stores and coffee and a 5-10 minute commute to downtown Dallas -relatively quiet -gated - pool (renovated) and gym are available -dog areas -great maintenance staff -secure mailbox -online pay is available -break ins are infrequent - never had a pest or bug problem Cons: -Parking can be tough -pet fees are pricey (they are everywhere) -some amemities (stove etc) are a little older
By: Ingrid Mollenkopf     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your review, we appreciate your feedback and sounds like you are enjoying your home! We are always looking for ways to improve, so very helpful.

Overall Rating

4 out of 5 stars

Ratings By Category

Parking
3 out of 5 stars
Amenities
4 out of 5 stars
Maintenance
4.5 out of 5 stars
Staff
5 out of 5 stars
Value
4 out of 5 stars
Location
4.5 out of 5 stars
Noise
4.5 out of 5 stars

Testimonials

 

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We are excited to help you find your new home through our virtual & self-guided tour options, as well as in-person tours – please feel free to stop by our leasing office today! We are available to answer all of your questions & to walk you through our current apartment home options, great pricing, & to guide you through our application process. We are here to help and support our residents (both current & future) during this time. Please don’t hesitate to call us at (214) 987-1222 or email us at [email protected]

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